Refund policy

7-day return policy. You have 7 days after receiving your item to request a return. The item must be unused, in the same condition you received it, in its original packaging, with proof of purchase.

How to start a return. Email advancedbeautycenter276@gmail.com before sending anything back. If your return is accepted, we will send instructions. Returns go to: Advanced Beauty Center, 10700 Richmond Avenue, Suite 276, Houston, TX 77042. Items sent back without first requesting a return will not be accepted.

Return shipping costs. If the item is defective, damaged or incorrect, we cover the return shipping. For any other reason, the customer pays the return shipping. Shipping fees paid at checkout are non-refundable unless the return is due to our error.

Damaged or incorrect items. Please inspect your order on arrival. If an item is defective, damaged or wrong, contact us within 48 hours of delivery with photos of the product and packaging, and we will make it right.

Non-returnable items. Opened or used cosmetic and personal care products, sale or final-sale items, gift cards, and personalized or custom products.

Exchanges. Return the item you have and, once the return is accepted, place a new order.

Refunds. We will email you once we receive and inspect your return. Approved refunds go back to your original payment method within 5 to 10 business days. Your bank may take extra time to post it. If more than 15 business days have passed since approval, contact us at advancedbeautycenter276@gmail.com.

Orders shipped to the European Union. You may cancel or return within 14 days of delivery for any reason, under the same condition requirements above.